1. Introduction
At Win & Office Wspay, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our online shop.
2. Data Controller
The data controller responsible for your personal data is:
Win & Office Wspay
8 The Green B, Dover
Delaware, United States (US)
Email: sales@winandofficewspay.com
3. Data We Collect
When you use our website, we may collect the following types of personal data:
- Information you provide during checkout, such as your name, billing/shipping address, email, phone number, and payment details.
- Order details including purchased items and transaction history.
- Technical data such as your IP address, browser type, operating system, and cookies.
4. Purpose of Processing
We use your personal data for the following purposes:
- To process and deliver your orders.
- To manage payments and prevent fraud.
- To provide customer service and respond to inquiries.
- To send you promotional communications if you have consented.
- To improve our website and shopping experience.
5. Legal Basis
Your data is processed based on:
- The necessity to perform a contract (order fulfillment).
- Compliance with legal obligations (tax and accounting).
- Our legitimate interest (improving services, fraud prevention).
- Your consent (for marketing communications).
6. Data Sharing
We do not sell or rent your personal data. We may share your data with:
- Payment service providers.
- Shipping and logistics companies.
- IT and hosting service providers.
All third parties are required to comply with GDPR.
7. Data Retention
We keep your personal data only as long as necessary:
- Order and transaction data: as required by tax and commercial law.
- Marketing data: until you withdraw consent.
- Technical logs: typically up to 12 months.
8. Your Rights
Under GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to its processing.
- Withdraw consent at any time.
- Request data portability.
To exercise your rights, please contact us at sales@winandofficewspay.com.
9. Cookies
Our website uses cookies to ensure proper functionality, enhance user experience, and analyze traffic. For more details, please see our Cookie Policy.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. Supervisory Authority
If you believe your data protection rights have been violated, you may lodge a complaint with the supervisory authority in your country of residence. In Germany, this is the Berlin Commissioner for Data Protection and Freedom of Information (BlnBDI).
12. Contact
For any questions or requests regarding this Privacy Policy, you can reach us at:
Win & Office Wspay
8 The Green B, Dover
Delaware, United States (US)
Email: sales@winandofficewspay.com