1. General Information
These Terms and Conditions (“Terms”) govern all purchases made through our online shop operated by Win & Office Wspay, located at:
8 The Green B, Dover , 19901 Delaware, United States (US).
You can contact us at sales@winandofficewspay.com
By placing an order on our website, you agree to be bound by these Terms.
2. Products and Availability
All products are described as accurately as possible. Minor variations in color, size, or material may occur. Product availability is subject to change without notice.
3. Prices and Currency
- All prices are listed in EUR and include applicable VAT.
- Shipping costs are calculated separately and displayed during checkout.
- We reserve the right to change prices at any time, but confirmed orders remain unaffected.
4. Ordering and Contract Conclusion
- By placing an order, you make a binding offer to purchase.
- A contract is concluded only when we confirm the order by email or ship the goods.
- We reserve the right to refuse orders in justified cases (e.g., unpaid previous orders, suspected fraud).
5. Payment Methods
We accept the following payment methods: .
Payment must be made in full at the time of purchase.
6. Shipping and Delivery
- Orders are shipped to the address provided during checkout.
- Delivery times vary depending on destination and will be indicated during the order process.
- Any customs duties, import taxes, or additional charges outside the EU are the responsibility of the customer.
7. Right of Withdrawal (EU Consumers Only)
As a consumer within the EU, you have the right to withdraw from this contract within 14 days without giving any reason.
- The withdrawal period expires 14 days after you receive the goods.
- To exercise this right, you must notify us in writing (e.g., email) before the withdrawal period expires.
- You must return the goods at your expense, in their original condition, within 14 days after notifying us.
- We will refund all payments received (excluding shipping costs, if applicable) within 14 days after we receive the returned goods.
8. Returns and Refunds
Returned items must be unworn, unwashed, and in their original packaging.
We reserve the right to refuse refunds if items are returned in an unsellable condition.
9. Liability
We are not liable for slight negligence, except in cases of personal injury or breach of essential contractual obligations.
We are not responsible for delays caused by third-party carriers or force majeure.
10. Data Protection
We process personal data in accordance with our Privacy Policy.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers residing in the EU, mandatory consumer protection laws of their country of residence may apply.
12. Contact Information
Win & Office Wspay
8 The Green B, Dover
Delaware, United States (US)
Email: sales@winandofficewspay.com